Drop and Count Team Assistant Manager
Full Time | Canton
General Description
The Drop & Count Team Assistant Manager oversees the collection and accurate processing of cash, tickets, and chips from slots and table games. This position must create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
Work Schedule
- Requires morning, afternoon and evenings. Monday through Sunday.
- Request to be scheduled off for a specific day requires advance notification and approval by the Drop/Count Team Manager.
Essential Duties and Responsibilities
- Train and coach staff on all count room functions.
- Works with revenue audit, slot analysis, and vault to ensure the efficiency and accuracy of Electronic Gaming Machine software.
- Oversee the collection of the cash and tickets, and chips from slots and table games.
- Effectively operate computers and machines used in the processing of all monies, and machines used in the slot drop process.
- Perform the functions of counting, sorting, strapping, racking, transporting and recording of all funds.
- Maintain a clean and organized count room.
- Effectively and accurately maintain count team data.
- Create and update policies and procedures for the drop and count process.
- Develop strategies to improve the effectiveness and efficiency of the count team processes within the gaming control board guidelines.
- Responsible for maintaining a coordinated drop and count process
- Maintain confidential information
- Analyze/Troubleshoot problems and give constructive feedback/solutions to management and employees.
- Other duties as assigned by the Drop/Count team Manager.
Physical Job Requirements
- Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling
- Hand and finger dexterity
- Hand and eye coordination
- Standing for long periods of time
- Must be able to move objects up to and exceeding 30 lbs. with reasonable accommodations
- Cannot be color blind
- Casino environment (exposure to cigarette, cigar, pipe smoke, bright flashing lights, loud mechanical noises and crowds)
- No allergies to cleaning soaps detergents or other specified cleaning chemicals
Qualification Standards
- Must pass pre-employment drug test
- Must maintain valid Cheyenne-Arapaho Gaming License
- Must have proper Drop/Count experience
- Good Attendance
- Dependable Transportation
- Great Verbal & Written communications skills
- Abide by and be familiar with the Employee Handbook & Guidelines, Department Policies & Procedures, Gaming Minimal Internal Control Standards, and the Bank Secrecy Act. This includes reading updates on the four (4) above policies and procedures on a regular basis.