Transportation Manager

Full Time | Clinton

General Description

The Transportation Manager is under the direct supervision of the Operations Manager. The Transportation Manager position is considered a Safety Sensitive Position. The Transportation Manager will be responsible for the overall transportation department to ensure safe transportation for Lucky Star Guest while ensuring STAR treatment to all guests.

 Work Schedule

• Requires morning, afternoon and evenings. Monday through Sunday
• Request to be scheduled off for a specific day requires advance notification and approval by supervisor.

Essential Duties and Responsibilities

• Work with Transportation staff to train, supervise, hire, terminate, and set an example for all to follow.
• Schedule drivers according to business volume
• Ensure staff operates in accordance to Lucky Star Standards
• Administer disciplinary action, evaluations and coaching as necessary to staff
• Responsible for vehicle maintenance schedule
• Report/record all accidents and/or damage to vehicles
• Must exhibit STAR treatment to all customers and co-workers.
• Maintains a proficient knowledge of all policies and procedures
• Must project professionalism and a consistently friendly demeanor
• Promotes positive guest relations at all times, greets guests arriving and departing in a friendly, courteous, and positive manner, and also uses prompt personalized service, ensuring guest satisfactions.
• Promotes safety above all other tasks, including maintain vehicles so that they are clean and free of slip and fall hazards and ensuring that customers entering and exiting the vehicle are able to do so safely.
• Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
• Obey all traffic laws/signs to ensure the safest operation of vehicles and the safety of our guests.
• Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
• Responsible for fueling vehicles appropriately, following established procedures.
• Will lead departmental staff meetings and training as required.
• Maintains a working knowledge of company facilities, as well as special events on property, in order to provide guests with accurate, up to date information.
• Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
• Maintain professional communication with supervisor and coworkers, including radio contact with management, other shuttle drivers, etc.
• Report any suspicious or negligent activity conducted in or around parking area.
• In the event of an accident, follow the accident procedure guideline.
• Other duties as assigned by supervisor.

Physical Job Requirements

 Sit continuously with some standing and perform job functions for a full shift with lunch break

• Work in extreme hot/cold elements
• Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling.
• Move objects up to and exceeding 25lbs. with reasonable accommodations.

 Knowledge, Skills, and Abilities

 Attention to Detail – Knowledge of all company policies and regulations.

1. Customer Service –Must have very good customer service skills including but not limited to being courteous, friendly, polite, and being able to treat the customer with respect.
2. Oral Communication – Good verbal communication skills to responsibly interact with other people.
3. Problem Solving – Good leadership ability and able to resolve conflict and stay focused in a fast paced environment.

 Qualification Standards

• Great Customer Service Skills
• Ability to manage time effectively
• Ability to interact effectively with team members and guests
• Ability to communicate effectively
• Ability to sit for up to eight hours at a time
• Ability to appear for work on time
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Excellent verbal and written communication skills

 Minimum Requirements

 Must be 18 years of age and be able to meet insurance requirements.

• Must pass pre-employment drug test

• Must maintain valid Cheyenne-Arapaho Gaming License.
• DMV/Driving record in good standing
• High school diploma or equivalent

 Salary: Negotiable

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The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.

If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.

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Verification of Indian Preference

Are you an Enrolled Cheyenne and Arapaho Tribal Member? Enrollment Number:

Are you a spouse of an Enrolled Cheyenne and Arapaho Tribal Member? Spouse’s Name and Enrollment Number:

Are you an Enrolled Member of Another Tribe? Enrollment Number:

INDIAN PREFERENCE: It is the policy of Lucky Star Casino to give preference in employment to qualified, enrolled members of the Cheyenne and Arapaho Tribes and secondly, to qualified members of other Indian Tribes or Native American Groups. Third preference will be given to all other qualified applicants.

Two forms of I.D (including one picture I.D.) is required to complete this application. Acceptable forms of I.D. include a valid Driver’s License, Certified Degree of Indian Blood (CDIB), State I.D., Voter Registration card, Social Security card or Birth Certificate. A tribal enrollment card or certified degree of Indian blood (CDIB) card is needed to apply to verify eligibility of Indian Preference.

Applicant Statement

By my signature below, I promise that the information provided in this employment application (and in any related documentation and or interview) is true and complete, and I understand that any false or misleading information or significant omissions may result in dismissal from employment, if discovered at a later date. I agree to immediately notify the casino of my employment if I should be convicted or plead guilty to any crime while my job application is pending, or during my period of employment, if hired.

I authorize any person, school, current employer (except as previously noted), past employers, and organizations named in this application form (or related documentation or interview) to provide the casino with any information and opinion requested by legal liability and making such statements.

I understand that this application does not create a contract of employment. I understand that if hired, I am obliged to comply with any and all current and subsequently adopted casino policies. I understand and agree that, if hired, my employment is for no definite period of time, and may, regardless of date or payment of wages or salary, be terminated at any time, for any reason, and with or without cause, notice or prior discipline. I understand that no person is authorized to change any of the terms mentioned in this employment application.

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Consent for drug/alcohol screening

IF YOU ARE OFFERED AND ACCEPT EMPLOYMENT WITH THE CASINOS, YOU WILL BE REQUIRED TO TAKE A URINE TEST FOR DRUG/ALCOHOL USE AS A CONDITION OF EMPLOYMENT. THE CASINOS ALSO REQUIRE INDIVIDUALS TO SUBMIT TO RANDOM TESTING THROUGHOUT THEIR EMPLOYMENT. THE PURPOSE OF DRUG AND ALCOHOL TESTING IS TO ENSURE A DRUG-FREE WORKING ENVIRONMENT.

I have been fully informed by my potential employer of the reason for this urine test for drugs and alcohol. I understand what I am being tested for, the procedure involved, and I freely give my consent. I also understand that the results of this test will be sent to my prospective employer and will become part of my record.

If this test is positive and for this reason I am not hired, I understand that I will be given the opportunity to explain the reasons for the results of this test.

I authorize these test results to be released.

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Privacy Notice

In compliance with the Privacy Act of 1974, the following information is provided:

Solicitation of the information on this form is authorized by 25 U.S.C. 2701 et seq. The purpose of the requested information is to determine the eligibility of individuals to be granted a gaming license. The information will be used by the Tribal gaming regulatory authorities and by the National Indian Gaming Commission (NIGC) members and staff who have need for the information in the performance of their official duties. The information may be disclosed by the Tribe or the NIGC to appropriate Federal, Tribal, State, local or foreign law enforcement and regulatory agencies when relevant to civil, criminal or regulatory investigations or prosecutions or when pursuant to a requirement by a tribe or the NIGC in connection with the issuance, denial or revocation of a gaming license, or investigations of activities while associated with a tribe or a gaming operation.

Failure to consent to the disclosures indicated in this notice will result in a tribe’s being unable to license you for a primary management official or key employee position.

The disclosure of your Social Security Number (SSN) is voluntary. However, failure to supply a SSN may result in errors in processing your application.

NOTICE REGARDING FALSE STATEMENTS:

A false statement on any part of this application may be grounds for denying a license or the suspension or revocation of a license. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, Section 1001).

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