The Security Manager reports to the Security Director. The Security Manager position is considered a Safety Sensitive Position. The Security Manager will be responsible for ensuring safety and security throughout casino interior/ exterior at all times, also visually observe personnel while performing assigned duties to insure conformance with company policies and procedures.
Work Planning, Organization and administration
Plans, organize and assign work activities of subordinates. Examples of typical tasks are:
Recommends changes in policy and procedures by writing proposals and submitting to supervisors for review.
Prepares informal budget proposals for manpower and equipment needs indicating suggestions and justifications.
Plans, organize and coordinate subordinates’ activities on a daily basis and in unusual security situations by directing and supervising personnel investigating criminal violations, assisting customers, and collecting and preserving evidence if necessary.
Coordinates subordinates’ activities with other company personnel in order to provide adequate manpower and establish a cooperative effort to accomplish the overall company goals and objectives.
Supervises and evaluates work activities and performance of assigned personnel.
Examples of typical tasks are:
Completes performance evaluations on subordinates in order to rate and document the individual’s performance and progress. Also, submitting it to a supervisor for review.
Investigates customer complaints against company personnel by interviewing customer(s) and employee(s) in order to evaluate the circumstances involved and determine the validity of the complaint.
Specialized Security Activities
Performs a wide variety of specialized security activities. Examples of typical tasks are:
Researches and reads large quantities of printed security and related materials in order to stay updated of current security/safety issues.
Instructs security personnel through in-service training programs over specialized subject matter through explanation, demonstration and supervised practice.
Improves public relations though constant contact with customers and employees by re-enforcing the company’s policy of service and availability. Continuously monitors all operations in an effort to maintain the highest standards of customer service and recommends constructive changes when needed.
Minimum High School education or GED or equivalent combination of training and experience with willingness to obtain training as requested.
Skill in supervision
Skill in solving problems
Skill in oral and written communication
Skill in personnel management
Skill in training and instructing
Knowledge of specialized subject matter related to security and safety
Skill in organizing and planning
Minimum of five (5) years of supervisory and/or administrative experience in a security related field or equivalent.