General Manager – Concho and Concho TC
Full Time | Concho and Concho TC
General Description
The General Manager is responsible for the successful administration and coordination of all departments within the Concho Casino & Concho Travel Plaza Casino. The General Manager plans, directs, and coordinates activities with department managers, and is responsible for the following:
Essential Duties and Responsibilities
- Performing day-to-day administrative tasks such as, maintaining information files and processing paperwork.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Plan and schedule casino events and promotions with Marketing Department.
- Review appropriate training sessions schedules as needed. (Counterfeit detection, Title 31, ACE-Alcohol Compliance Education, Cleet, Etc.)
- Help ensure compliance with the EPA Office of Underground Storage Tanks
- Review and resolve employee complaints and conflicts.
- Assist department managers and staff when questions arise concerning policies and procedures.
- Interact with Gaming commission with regards to gaming licenses.
- Recommend changes in Personnel Policy and Procedures.
- Other duties as assigned by Chief Executive Officer.
Authority and Supervisory Capacity:
- Review employee disciplinary actions and employee reviews.
- Ensure all employees are being treated equally.
- Review and resolve all employee complaints and conflicts which cannot be handled by the Department Managers.
Qualification Standards
- Minimum high school education or G.E.D. (Prefer 4-year college degree in business) or equivalent combination of training and experience with willingness to obtain training as requested.
- Strong supervisory skills with a minimum of 4 years’ experience in casino or gaming operations.
- Strong computer skills, including familiarity with computer networks.
- Good math and communication skills. (Both oral and written)
- Good understanding of all rules and regulations related to budget information, work schedules, and corporate policies.
- Ability to make decisions.
- Must qualify and maintain a Cheyenne-Arapaho Gaming License.
- Willing to obtain Class A Operator License for Office of Underground Storage Tanks.
Signatory Authority: All checking accounts, with signatory limits as assigned by CEO.
Access to Sensitive Areas: All areas of the Casino
Qualified applicants should submit an employment application and or resume to Lucky Star Casino Human Resources or to the Tribes’ Employment and Training Administration, P.O. Box 67, Concho, OK 73022.
Current Lucky Star Casino employees who are interested should submit a resume to Human Resources.
2022